Per Forbes, AI-driven traffic to retail sites is surging, bringing higher conversion, engagement, and basket value, signaling that AI chats could become a significant acquisition channel for brands.
ReadingThe steal: test a basic AI shopping assistant on your site before spending budget on paid ads. The cost is low (200–500 dollars per month via Shopify or Klaviyo plugins). Run it for 30 days and measure: conversion rate from AI chat visitors vs. site average, average order value from chat vs. overall, and time on site. If chat visitors convert 8–12% higher than your site average, build a roadmap to expand it. Start with five FAQs answered by your assistant (sizing, shipping, returns, material, care). The AI qualifies the buyer before they land on a product page. Early brands testing this are seeing 15–20% higher AOV from AI-routed traffic because the assistant patterns matching, not discounting.
WatchWatch for Shopify and BigCommerce embedding AI agents into checkout defaults.